Terms Of Use
This website is owned and operated by ETZU Brand India trading as “ETZU” (or “we” or “us” or “our”). By entering, accessing or using our website in any way, you agree to comply with the following Website terms and conditions of use, Privacy Policy, and our Returns Policy (collectively our “Website Conditions”), as well as any other laws or regulations which apply to this website. In addition, when you make an enquiry or order any products or services through this website, you will do so subject to the terms and conditions on this page, as set out in our online customer terms & conditions, subject to all our other website conditions and such further terms and conditions as may be notified to you. By using this website, you acknowledge that you have read and understood all of the website conditions and agree to be bound by them. Additionally, ETZU reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our site at any time constitutes full acceptance of our service Terms.
Payment
All references to Rupee on this website are in Indian currency. Indian prices are different to International prices due to taxes/duties , and the laws of the countries they have been bought from. In cases of International shipping , prices may vary when logging into the site from different postal codes and locations. Prices are subject to change at any time , without any notifications. All rights to change prices are reserved by ETZU.
Once you arrive at the Payment page during Checkout, be sure to review your Order Summary i.e. your Product, Size, Colour and Shipping Address before you click on “Payment Options”. You can also choose to avail of the Promotion Code, Discount Code or use your Credit note. You can click back to make adjustments at any time.
If everything seems fine, click “Payment Options” to make the final payment.
Payment Options:
We accept the following forms of payment:
Credit Card
Debit Card
Net –Banking
UPI
Credit Card Authorization
Once you have used your card, there is a lag to your payment reaching the bank and confirmation received by our payment gateway. In most cases, the payments are received well in time but there are instances where there is a downtime on the issuing bank’s server due to maintenance or other technical faults. In the event that this happens, your payment request is turned down. You will then hear from our Customer Care who will help you through the process.
Order & Shipping Process
As soon you place your order, you will receive a confirmation email. Orders are dispatched from our warehouse within 10-12 days and products with heavy embroidery might take 18-21 days. As soon as your order has been dispatched, you will receive an email with a tracking number, which you can use to track your order on our shipping agents sites.